General terms and conditions of sale

GENERAL CONDITIONS OF SALE

All orders will be registered upon receipt of payment, either by check or by credit card. The company is not responsible for any damage to packages, errors or delays in the post office.

The displayed prices are applicable only on the website.

Our prices are inclusive of all taxes.

GENERAL CONDITIONS OF DELIVERY

Upon receipt of payment for the order, the package is sent on the date of shipment (departure date) selected by the customer. The expeditions via Colissimo (delivery under 48H) are done only in Metropolitan France (except Monaco and Corsica) and are given without signature from 7h to 17h. Shipments via Chronopost (delivery under 24H) are made in metropolitan France (excluding Corsica) from 7am to 1pm and delivered against signature. In case of absence, a notice will be left in the mailbox.

Please note that in the event of a public holiday and for reasons of hygiene, the shipping dates may be modified so that the packages do not remain blocked in the post offices. The shipments of parcels are made on Monday, Tuesday and Wednesday, for reception on Wednesday, Thursday and Friday.

The company is not responsible for any damage to packages, errors or delays by the post office.

Whatever the chosen method of shipment, we will send you as soon as possible a link that will allow you to follow online the delivery of your package.

In case of delay of delivery, we invite you to contact the postal agency of which you depend, provided with your number of parcel.

Shipping fees include packaging, handling and postage.

For any additional questions, please contact the shipping department at 05.56.99.13.75 from Monday to Friday from 9:00 am to 5:00 pm.